We stand behind every item that we sell and will do everything possible to assure that you're satisfied. Should your item be damaged through defect or otherwise, we'll be happy to facilitate replacement or repair for you. We do take great care in describing our products accurately. If you receive your item and feel that the item is not consistent with our representation, please let us know immediately and we'll do our best to make you happy. If we're unable to, just pay to ship the item(s) back*, and we'll fully refund your original purchase price. It's that simple! Exchanges for items that are the wrong size will gladly be exchanged all we ask is you to cover the shipping expense for the replacement size. Please be aware that all items purchased in new condition and then used are not returnable.
*Please Note: All returns require the following information: reason for return if requesting a refund, if size exchange, the size you require, and $3.00 to cover our expense to send you a replacement. If you have any questions prior to returning, either call us at 607-237-9894 or email firstname.lastname@example.org.
Items returned must be accompanied by the original packaging and must be in the same condition that they were received. All returns will be inspected prior to a credit being issued. If a shipment is refused for any reason, the purchaser will be charged for the return shipping expenses as well, sorry! We recommend that you fully insure any item(s) that you return to us just to be safe.
Bracelet returns enclose $3.00 for return shipping if we are exchanging.
Returns are to be sent to:
201 Evergreen Street
Vestal, NY 13850